Now in its 12th year, the Hospitality Law Conference is continuing on its mission to break down industry silos and foster cross-functional communication to create a better hospitality industry. Operational and legal professionals in the hospitality and food and beverage industries are invited to Houston’s Omni Hotel from Feb. 10-12 to discuss a variety of issues including, development deals, management agreements, food and beverage liability, labor and employment, claims management, anti-trust issues, risk, safety and security. 

After a multi-year global renovation project, the Holiday Inn brand, owned by parent company IHG, is ready to notify the world that the family friendly brand has a whole new look. With its “Change Your View” campaign, Holiday Inn is asking guests not to forget the beloved memories they have of the brand while on summer vacations, but to look at the brand once again and see what it has to offer today.

In 2011, the lodging industry generated $21.6 billion in pretax income. Hotels are constantly working to offer the best customer experience and services. In order for hotels to achieve glowing reviews in customer satisfaction and encourage new and returning visitors to stay, they need to have the proper systems in place to manage the items necessary for them to operate smoothly and efficiently.  

The holiday season is here, and along with it, holiday travel. This year, your success depends not only on having your physical location ready to greet customers, but on your online presence, as well. Social media will play a significant role in the holiday travel season with more than 65 percent of travelers expected to research online to make decisions on how and where to travel.

Review sites like Yelp, Google+ and TripAdvisor, along with social media platforms like Facebook and Twitter, will likely dictate many travelers’ choices as they plan their winter trips. It’s imperative that your business stands out online to guide potential guests toward choosing you. 

There was a time (not so long ago) when the golf clubhouse was the recreational equivalent of an old boys network club. Throngs of golfers, predominantly male, would make their way from the 18th hole to the 19th hole in search of a cold drink, a game of cards and witty banter. 

My, how times have changed. Designers are now just as likely to design a daycare center, a grab-and-go bistro, a yoga and fitness studio, or an adult game room as they are a traditional men’s locker room or golf clubhouse. Whether it is Marriott, Hilton or Starwood, lobbies have become a mixed hub of productivity, recreation and social exchanges. Members and guests expect more functionality from spaces, as the lines between work and play have been forever blurred. 

With this in mind, a fistful of key trends have come to the forefront of clubhouse design for which managers, owners and operators should take note.

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