West Palm Beach, Fla.’s The Club at Ibis has become one of the finest gated communities in south Florida. A 1,900-acre community that currently has more than 1,800 residences, the property will consist of 1,864 homes at completion in 33 distinct communities.
“For 60 percent of our members, Ibis is their primary residence, while the rest are part-timers,” COO and GM Stephen J. LoGiudice says. “This is a diverse community in a great location that appeals to people who want the golf and resort-style environment.”

In the gaming industry, casinos need more than games and attractions to stay ahead. Lac Du Flambeau, Wis.-based Lake of the Torches Resort Casino (LOTC) employs the best technology, creates lasting relationships with its guests and keeps its facilities updated, Director of Marketing Leana Schlecht says.
The casino, located on the shores of Pokegama Lake in Wisconsin’s Northwoods, features more than 800 slot machines, table games, a bingo hall, convention center, two restaurants and a lakeside hotel with well-appointed rooms. But its technology initiatives have kept it top of mind with guests, she says.
These include implementing IC Intelligence’s Spotlight CRM platform, which helps locate high-valued players in real time on the gaming floor. “This allows our casino hosts to provide excellent guest service interaction and to reward these guests for their valued visits to our property,” she says.

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