Hidden away from the hustle and bustle of Dallas-Forth Worth (DFW), Texas, is a waterfront hotel in the suburb of Rockwall offering gorgeous lakeside views and a comfortable stay to create a memorable getaway. The Hilton Dallas/Rockwall Lakefront hotel is the only true waterfront hotel in the DFW area, complete with all the amenities being lakeside to Lake Ray Hubbard can offer such as sailing, party boats, fishing and jet skiing.

Whether a family on vacation, a couple celebrating an anniversary or an extended-stay business traveler, every stay is customized to fit the customer’s needs.  For example, long-term visitors get a full bottle of shampoo in their room rather than a travel-size one and if the hotel knows a family with small children is coming, it will surprise them with milk and cookies sent to their room. 

“We’re not just a hotel in the suburbs; we’re a destination,” says James Montgomery, general manager of the Hilton Dallas/Rockwall. 

Many travelers look to Florida in the winter as an escape from winter snow. For visitors to the Gaylord Palms Resort & Convention Center in Kissimmee, Fla., however, snow and ice are a major attraction during the holiday season.

Between the end of November and the beginning of January each year, the Marriott-owned resort decks its halls for the holiday season not only by displaying more than 2 million twinkling Christmas lights across its 63-acre grounds, but also by making its guests cold – in a good way. 

The resort’s ICE! attraction brings the holiday poem “‘Twas the Night Before Christmas” to life in the form of six rooms of hand-carved ice sculptures utilizing two million pounds of ice. The walk-through attraction is kept at a chilly temperature of 9 F, requiring the wearing of parkas – a rare experience in Florida. ICE! also includes four ice slides and a live carving zone. 

The new Pendry Hotel San Diego will be the latest jewel in the Montage collection and promises to bring the next level of lifestyle and culture to San Diego, but the site already has a long history in the city. Located in the trendy Gaslamp Quarter, the Pendry sits on land that once was home to two saloons, one of which was reportedly owned by Western lawman Wyatt Earp. Ten feet below the ground, construction crews have found 100 year-old bottles and other miscellaneous trinkets from the city’s early days.

 Whenever an ancient seashell or a human artifact pops up, experts come out to explore the area before clearing it for future work. “When you’re digging in a historical place, everybody wants an opportunity to find something historically significant,” Project Manager Mike Lyons says. However, Lyons adds those historical investigations have not significantly interrupted construction or delayed progress because crews easily move activity to other sections of the project until the reviews are completed.

When Paul Robinson took over as the general manager for the Columbia Gorge Hotel, he was drawn to the challenge of restoring the nearly century-old building’s splendor and reputation. “I’d like to invite people to watch us grow and rehabilitate this beautiful old building,” he says of the ongoing restoration effort. “That’s truly been my focus the whole time.”

In the past five years, Robinson has embraced his role as the caretaker of the scenic hotel, known around the world for its breathtaking views of Oregon’s Columbia River Gorge. His task has been to update the infrastructure and amenities while preserving the features that earned it a spot on the National Register of Historic Places. “It’s my job to change this building and add to the history of it,” Robinson says. “Not to take away or destroy it.”

No matter where you play, the basics of casino games are the same virtually everywhere, and that’s why the truly successful properties concentrate on offering their guests an experience that goes above and beyond their expectations. For nearly two decades, Gold Country Casino & Hotel in Oroville, Calif., has been concentrating on doing just that. Director of Marketing Grant Townsend says the casino has made fun its top priority not only for its guests but for its employees as well, and that has gone a long way toward creating the best possible environment. 

 Owned and operated by the Tyme Maidu Tribe of the Berry Creek Rancheria, Gold Country’s facility boasts 240,000 total square feet, including 87 luxury hotel rooms, a 1,100-seat events center, five restaurants, two full-service bars, and a 5,000-square-foot banquet hall. The casino features 930 slot machines, bingo, poker and 15 table games. Even though the community surrounding Gold Country is relatively small, Townsend says the market is very competitive, with another casino less than 10 minutes away. 

When you need an escape from the monotony of life, nothing sounds better than an exotic getaway to the Caribbean islands, full of warm, sunny beaches and local culture to sample. That’s where Divi Resorts comes in. 

Divi Resorts prides itself on being the No. 1 Caribbean specialist, with eight resorts spanning five Caribbean islands for vacationers of all kinds: couples wanting a private weekend, families needing vacation activities and entertainment or groups of friends seeking a customized vacation experience. Divi Resorts has been successfully servicing and entertaining its guests at its resort locations for more than 40 years. 

By definition, Sol Vista is a software and services firm. But what it really provides to the hospitality market is the opportunity to quickly and continuously reduce utility costs through on-site services and performance software. Sol Vista started in 2010 with a focus on hotels and has now worked with more than 100 hotels across the country. 

“We provide on-site services and performance data analytics software that help hotels achieve ROI by making their facilities operate more efficiently,” Senior Vice President of Client Solutions Zack Moore says. “It starts with a water and energy audit, and we outline projects the owner can invest in to reduce costs.”

One of the key steps Sol Vista took in its early years was bringing in Vice President of On-Site Services Mark Foster in 2011. He has the background in project management, implementation and green building on the residential side. His expertise helps the company execute in terms of project management, while Moore’s background is engineering and business. 

For 27 years, the Hyatt Regency Sacramento has been known as a place where many of California’s most influential people gather to do business. The classic dark wood paneling and leather booths of Dawson’s Steakhouse, one of the hotel’s original restaurants, have provided a distinct ambiance for many meetings between legislators, lobbyists and constituents. 

“From a location standpoint and service standpoint, we’re one of the best hotels in the city,” General Manager Scott Vandenberg says, noting the hotel’s location across the street from California’s state capital. “Many of our staff who have worked in the restaurant since the beginning have told me there have been a lot of deals made there.”

Check out our latest Edition!


janice blog lhi

Contact Us

Leisure and Hospitality Magazine
100 Cummings Center, Suite 250-C
Beverly, MA 01915


Click here for a full list of contacts.

Latest Edition

Spread The Love

Back To Top